Access Council learning and educational programs developed for Pennsylvania home care agency owners, administrators, and leadership teams. Training materials are designed to provide practical guidance on compliance, operations, Medicaid and managed care, workforce requirements, and other issues affecting Pennsylvania home care agencies.
Training Library
Council training programs may include presentations, recordings, reference guides, checklists, and other supporting materials. New educational programs and resources will be added as they become available.
Council Caregiver Learning Center
For Member Agency Use Only
The Council Caregiver Learning Center provides exclusive supplemental training resources for Home Care Council of PA member agencies to support caregiver education and professional development throughout the year.
Member agencies may download, customize, and distribute these materials to their own caregivers for internal training purposes, including adding agency-specific policies, procedures, logos, and review dates.
Each member agency is responsible for administering knowledge checks, evaluating caregiver competency where required, and maintaining its own training documentation in accordance with applicable requirements.
Council training materials are intended to supplement, not replace, agency-specific or otherwise required training. Materials may not be sold, publicly posted, or distributed outside the member agency without prior written permission from the Home Care Council of PA.
Caregiver Training Modules
Module 1: Consumer Rights & Dignity
Learn how to protect consumer rights, respect personal choices, maintain confidentiality, support independence, and provide dignified, person-centered care.
Training Materials: View PDF | Download PowerPoint | Download Knowledge Check | Download Answer Key
Module 2: Infection Control & Hand Hygiene
Learn essential infection prevention practices that help protect consumers and caregivers during daily home care activities.
Training Materials: View PDF | Download PowerPoint | Download Knowledge Check | Download Answer Key
Module 3: Recognizing & Reporting Abuse
Learn how to recognize potential signs of abuse, neglect, and exploitation; respond appropriately to safety concerns; document observations objectively; and follow agency reporting procedures to help protect consumers.
Training Materials: View PDF | Download PowerPoint | Download Knowledge Check | Download Answer Key
Agency Administrator & Leadership Training
Pennsylvania Home Care Compliance Fundamentals
A practical training resource for Pennsylvania home care agency owners, administrators, and leadership teams covering core Chapter 611 compliance fundamentals, including hiring documentation, criminal history and ChildLine requirements, direct care worker competency, TB screening, consumer rights, required disclosures, and survey readiness.
Training Materials: View PDF | Download PowerPoint
Pennsylvania Home Care Survey Readiness
A practical training resource for Pennsylvania home care agency owners, administrators, and leadership teams focused on Department of Health survey readiness, including direct care worker and personnel files, competency documentation, consumer records, required disclosures, deficiency response, and practical internal self-auditing.
Training Materials: View PDF | Download PowerPoint
Pennsylvania Direct Care Worker Hiring & Personnel File Compliance
A practical training resource for Pennsylvania home care agency owners, administrators, and leadership teams focused on direct care worker hiring and personnel file compliance, including required hiring documentation, criminal history and ChildLine clearances, competency documentation, health screening requirements, personnel records, and ongoing compliance.
Training Materials: View PDF | Download PowerPoint
Pennsylvania Consumer Rights & Required Consumer Information
A practical educational resource for Pennsylvania home care agency owners, administrators, and leadership teams focused on consumer protections, required pre-service information, service termination requirements, required disclosures, and documentation expectations under Pennsylvania home care regulations.
Training Materials: View PDF | Download PowerPoint
Pennsylvania Home Care Service Planning & Consumer Record Compliance
A practical educational resource for Pennsylvania home care agency owners, administrators, and leadership teams focused on service planning, consumer record documentation, alignment between planned and delivered services, record maintenance, and key compliance considerations for agency leadership.
Training Materials: View PDF | Download PowerPoint
Pennsylvania Home Care Complaints, Incidents & Corrective Action
A practical educational resource for Pennsylvania home care agency owners, administrators, and leadership teams focused on complaint response, incident awareness, documentation, regulatory reporting considerations, corrective action, and leadership follow-up.